Aussie Prints ("we", "us", "our") is committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website www.aussie-prints.com.au and our services.

1. Information We Collect

We may collect the following types of personal information:

Personal Details

Full name
Email address
Shipping and billing address

Order & Account Information

Order details
Product selections
Communication history

Uploaded Files

Images, documents, or other files you upload for printing
These files may contain personal data (e.g. photographs or identifying information)

Technical Information

IP address
Browser type
Device information
Website usage data (via analytics tools)

2. How We Collect Information

We collect information when you:

Place an order on our website
Upload files for printing
Contact us via email or forms
Browse or interact with our website

3. How We Use Your Information

We use personal information to:

Process and fulfil your orders
Produce and deliver printed products
Communicate with you about your order
Provide customer support
Improve our website and services
Comply with legal and regulatory obligations

Uploaded files are used solely for the purpose of fulfilling your printing order.

4. Payments (Stripe)

All payments on Aussie Prints are processed securely by Stripe, a third-party payment service provider.

Payment details are collected and processed directly by Stripe
Aussie Prints does not store or access your full credit or debit card details
Stripe may collect and process personal data in accordance with its own Privacy Policy and applicable laws

5. File Retention Policy

Uploaded files are stored only for as long as necessary to fulfil your order.

Files are automatically deleted from our systems within 30 days after order completion
Files may be retained longer if required for dispute resolution or legal compliance

6. Sharing Your Information

We may share personal information with trusted third parties, including:

Printing and fulfilment partners (to produce and ship your order)
Stripe (payment processing)
Shipping and logistics providers
Analytics and website service providers
Legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal information.

7. Data Storage & Security

We store personal data using reputable cloud service providers and take reasonable steps to protect it from:

Unauthorised access
Loss
Misuse
Disclosure

While we take security seriously, no method of data transmission or storage is completely secure.

8. International Data Transfers

Your information may be processed or stored outside Australia where our service providers or partners are located.

Where required, appropriate safeguards are used to protect your data in accordance with applicable privacy laws.

9. Your Rights

Depending on applicable laws, you may have the right to:

Access personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent where applicable

Requests can be made by contacting us using the details below.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable essential website functionality
Analyse website traffic
Improve user experience

For more information, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

aussie.prints.noreply@gmail.com

www.aussie-prints.com.au